Get your health back on track with our revolutionary, personalised healthcare service

Most of our practitioner consultations and health coaching sessions are now conducted by phone. For initial consultations, we recommend these happen in person at our clinic. In this scenario, only you and your practitioner, plus our practice manager, will be present. We have also increased hygiene measures in the clinic to keep you safe. However, we can do a telehealth session instead if that's your preference.

Follow up consultations are generally 30-45 min – and consider the effectiveness of treatments underway, seek to gain further insight into the presenting condition, or explore other issues.

How long you need will change dramatically depending on how you are doing! Your needs will change, and so will the amount of support we give. When you need it, we’ll be there.

For maintenance, sessions are typically a weekly 15 – 30-minute call along with more frequent contact via email, text or Slack, a health tracking app that helps you keep track of the steps you need to take in your health plan. Your health coach will be in regular contact via the communication streams that work best for you, and give you as much support as you need to achieve your goals!

Often symptoms are a sign that your diet and lifestyle are going against what your body needs to stay healthy. We teach you how to live in congruency with your body so you can have the best health possible.

So, while we won’t say you ‘need’ to do certain things, we do expect and encourage you to explore and find out what is right for you. And of course, this involves looking at your diet, lifestyle and other factors.

However, once you discover what works for you, and what makes you feel crap, you’ll get a new perspective on your diet, lifestyle and health, and any change will be a gift rather than a hindrance as you’ll feel so much better because of it.

A deposit of 15% of the program fee ($720) is required upon booking, and the remaining balance ($4080 for Jabe and Bee, or $3080 for Rebecca and Char) is to be paid at the initial consultation, or paid monthly over six months, interest free through ZipMoney.

Simply click here to learn more about ZipMoney and apply.

Any supplements or lab testing required are additional to the program fee.

All the contact with your practitioner and health coach are included in our program fee. The other costs you can potentially expect are for laboratory tests and supplements. We will give you a quote for these when you discuss them with your practitioner in your session.

We take a scientific approach in determining the underlying factors that are contributing to your health issues. This means we create and test hypotheses, gathering objective and subjective data to determine what your body needs to be healthy again. This approach involves undertaking functional pathology testing from labs as well as experiments for you to try at home, like monitoring your blood glucose levels or exploring how your body reacts to certain foods or substances like coffee.

We don’t always need functional pathology testing, though when we do we have access to the world’s leading laboratories to help us create the most accurate picture of your current health. Labs we use are:

• Precision Analytical
• Genova Diagnostics
• KBMO
• NutriPath
• Metametrix
• Great Plains Laboratory
• Bioceuticals for DNA testing

Many of these labs are overseas, so test results can take a few weeks to come back.

The tests we order are very different from the conventional testing you’ve no doubt experienced and found to be unhelpful before arriving here.

Functional pathology testing helps determine how certain pathways or systems in your body are functioning in a much more thorough way than conventional tests, to identify where imbalances are that need to be addressed. The conventional tests that your doctor orders typically look for disease states within a limited set of parameters and markers. Functional pathology testing can identify pre-disease states and also look at other determining factors that contribute to chronic diseases. Hence, your GP isn’t typically trained in this type of testing or approach to healthcare.

To learn about and interpret the latest in testing takes years of functional medicine training, and is a process of constant education updates as the latest scientific insights occur. Unfortunately, GP or not, Medicare only pays for tests that are standard, conventional medical tests.

Given these labs are privately billed, we try to balance the need for information with the need to look after your pocketbook. Hence the amount of lab testing we do can vary dramatically by individual situation. That said, we do find that when we ask a patient to invest in functional testing, the cost is worth its investment when we uncover insights that lead to their recovery.

We find that typically, for patients to get results and maintain them without needing our support, it takes about six months. However, it’s true that some patients do need longer if their cases are more complex, or they’ve had their health challenges for some time.

Patients often find they need continued support from their health coach, and consults with their practitioner become less frequent. So once the program ends, you can receive ongoing support from your health coach so you can continue kicking your health goals (or make new ones!) for just $178 per month. Consultations with your practitioner will be on a more standard 'pay as you go' basis - $168 for a 45 minute consultation. 

Many of our past patients have asked the same question, and we understand why. This is because very few healthcare practitioners have as broad a knowledge base, methodical approach and support as our model of healthcare provides. Our program is based on taking a holistic, evidence-based approach to your health. While we can never guarantee results, we can guarantee that we have the best model of healthcare the world has to offer for those with chronic health issues.

We believe with us, you have the best chance at getting to the root of your health issues, though of course it isn’t just up to us and our approach – you have to be open and willing to do what’s required of you to get your health back, which usually involves exploration (to uncover the root cause of your health issues), dietary and lifestyle modifications and taking supplements.

Remember that we have a guarantee: if after your first consultation you don’t feel we’re a fit for you and that we haven’t provided you value, we’ll happily return your investment (minus the $380 deposit).

Yes! We love empowering kids and teens to resolve their health concerns and develop healthy eating and lifestyle habits so they can go into adulthood with the best health possible to live a long, healthy life.

Unfortunately, as of April 1st 2019 most private health insurers no longer offer rebates for our services.

Please check with your health insurance provider as to whether you are covered. Functional Medicine is not as yet recognised in Australia. You will be billed for ‘Naturopathy’, which is code ‘107’ for an initial consult and a ‘207’ for a follow-up consult.

If you are covered, we have a HICAPS facility on-site, which you can claim your private health insurance rebate from, on the spot.

Our clinic hours are:

10am – 6pm Mondays
9:30am – 6pm Tuesdays
11am – 8pm Wednesdays
10am – 6pm Thursdays

However you can reach us outside of those hours via phone or email.

We’re located at 81 Raglan Street, Port Melbourne.

There’s ample free parking available around our clinic. Four-hour parking is available on Nott Street and Princes Street. Please be mindful of permit areas.

Yes. Phone or online consultations are available for patients who are unable to make it to the clinic due to location, time constraints or illness. All you’ll need to do is let us know, and we’ll direct you to our Remote Consulting booking link once we’ve signed you up to our program.